What we keep. The facts you tell Cleo about your contacts, when you last spoke to them, and the drafts she wrote for you. From your mailbox we keep who you emailed, when, the subject line, and up to 1,000 characters of a real message, never the quoted chain underneath it. A newsletter, marketing mail, a bounce, or an out-of-office reply: just who and when, never the words. Mail with anyone who isn’t on your list, we don’t read at all. From your contacts we keep names, email addresses and phone numbers. From your calendar we keep a meeting’s title, its time and who was invited, never its notes. On Google, Cleo can also add, move, or cancel an event for you, and she never invites anyone to it: send the invite yourself if you want one out. On Outlook, she only reads. When Cleo drafts you a reply, she reads that one thread in full at that moment, and does not store it.
Who sees it. You, on your own account. Every fact Cleo believes is on your Memory page in plain words, and so is every email line she keeps. You can correct a fact there, or have her forget a fact or an email. Forgotten means she stops using it: it leaves your morning ranking, that household’s file and her search together, and the record itself goes when you leave. Cleo emails and texts you and nobody else. She never messages your clients.
Training. Nothing you or your contacts write is used to train an AI model. Model calls go to Anthropic, and voice notes are transcribed and saved facts indexed by OpenAI, both under terms that exclude training on our data.
Leaving. Your data stays until you ask us to remove it. Ask, and you get an export of everything, then a person deletes it.
Questions: prince@cleo.today. Cleo is made in Ottawa, Canada.